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We are committed to promoting responsible gambling. Participating in draws should be enjoyable, safe, and never cause financial or personal harm. This page provides tools, resources, and guidance to help you stay in control.
Follow these practical guidelines to ensure that your participation in draws and lotteries remains fun, safe, and within healthy boundaries.
Decide in advance how much you can afford to spend on draw entries. Never spend money that is earmarked for essential expenses like rent, groceries, or bills. Treat it as entertainment, not an investment.
Allocate a fixed amount of time for gambling-related activities. If you find yourself spending excessive time thinking about draws, betting, or checking results, it may be time to step back and reassess.
Avoid participating in draws or making financial decisions while under the influence of alcohol or drugs. Impaired judgement can lead to overspending and poor decisions that you would not normally make.
If you did not win, resist the urge to enter again immediately to try to recover your money. Chasing losses is one of the most common paths to problem gambling and financial distress.
Gambling should never interfere with your relationships, work, or daily responsibilities. If participation starts affecting other areas of your life, take a break and seek support if needed.
Keep a record of how much you spend on draw entries and other gambling activities. Regularly reviewing your spending helps you stay aware and in control of your habits over time.
If you recognise any of these behaviours in yourself or someone you know, it may indicate a gambling problem. Acknowledging the signs early is the first step toward getting help.
If you identify with one or more of these signs, please reach out for help. Problem gambling is a recognised condition and effective support is available. You do not have to face it alone.
Many gambling platforms offer built-in tools to help you manage your activity. We encourage you to make use of these features wherever available.
Set daily, weekly, or monthly deposit limits on your account to control how much money you can add. Once your limit is reached, no further deposits are allowed until the next period, helping you stick to your budget automatically.
Configure maximum loss limits to prevent you from losing more than a predetermined amount. This tool provides a financial safety net and ensures that a bad streak does not lead to devastating losses beyond your means.
Take a temporary break from gambling by activating a cool-off period. During this time, you will not be able to access your account or place any bets. Cool-off periods typically range from 24 hours to 6 weeks.
For longer-term protection, self-exclusion allows you to block yourself from all gambling activities for an extended period, usually 6 months to 5 years. This is a serious step for those who need a firm boundary to recover.
If you or someone you know is struggling with problem gambling, these organisations provide free, confidential support and counselling. Do not hesitate to reach out.
South Africa's official responsible gambling programme offering a 24-hour toll-free counselling helpline, treatment referrals, and educational resources for problem gamblers and their families.
📞 0800 006 008 (Toll-Free, 24/7)A leading UK-based provider of information, advice, and support for anyone affected by gambling. Offers online chat, forums, and a national helpline for confidential guidance.
🌐 gamcare.org.ukA global service offering free, practical advice and emotional support to anyone affected by problem gambling. Provides online support groups, live chat, and multi-language resources.
🌐 gamblingtherapy.orgA fellowship of people who share their experience, strength, and hope to help each other recover from a gambling problem. Meetings are free and open across South Africa.
🌐 gasa.org.zaGambling is strictly prohibited for anyone under the age of 18 in South Africa. This is enshrined in the National Gambling Act, and we take this responsibility seriously. All participants must verify their age before entering any draw.
If you are a parent or guardian, we encourage you to use parental control software to prevent minors from accessing gambling websites. Tools such as Net Nanny, Qustodio, and built-in parental controls on devices and browsers can help restrict access to age-restricted content.
We will never knowingly allow a person under 18 to participate. If we discover that a minor has entered a draw, the entry will be void and any winnings forfeited. Protecting young people from the harms of gambling is a shared responsibility.
Participation in draws and lotteries should be enjoyable and responsible. Only enter with money you can afford to lose. If you or someone you know has a gambling problem, call the NRGP helpline on 0800 006 008 (toll-free, 24/7). You must be 18 years or older to participate.