1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet or smartphone) when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and give website owners useful information about how their site is being used.
Cookies can be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain on your device for a set period of time or until you delete them manually.
2. Types of Cookies We Use
We use two categories of cookies on this website:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core features such as age verification and cookie consent. These cookies do not collect personal information and cannot be disabled without affecting website functionality.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve the website's structure, content and user experience. Analytics cookies are only set if you accept cookies through our cookie consent banner.
3. Cookies We Use
The following table lists all cookies used on this website:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| hh_age | Essential | Stores age verification confirmation so you are not asked to verify your age on every page visit. | Session |
| hh_ck | Essential | Records your cookie consent preference (accepted or declined) so the cookie banner is not shown repeatedly. | 1 year |
| _ga | Analytics | Used by Google Analytics to distinguish unique visitors to the website by assigning a randomly generated identifier. | 2 years |
| _gid | Analytics | Used by Google Analytics to distinguish unique visitors. Stores and updates a unique value for each page visited. | 24 hours |
| _gat | Analytics | Used by Google Analytics to throttle the request rate, limiting the collection of data on high-traffic websites. | 1 minute |
4. Managing Cookies
Cookie Consent Banner
When you first visit our website, a cookie consent banner is displayed at the bottom of the page. You can choose to accept or decline non-essential cookies. Your preference is saved and the banner will not appear again unless you clear your browser data.
Browser Settings
Most web browsers allow you to manage cookies through their settings. You can typically configure your browser to:
- Block all cookies or only third-party cookies
- Alert you when a cookie is being set
- Delete cookies that have already been stored
- Browse in a "private" or "incognito" mode that automatically deletes cookies when the session ends
For specific instructions, please refer to your browser's help documentation:
- Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and Site Permissions > Cookies and Site Data
Deleting Cookies
You can delete cookies at any time through your browser settings. Please note that deleting essential cookies (such as hh_age and hh_ck) will reset your age verification and cookie consent preferences, and you will be prompted to confirm these again on your next visit.
5. Third-Party Cookies
Our website may use the following third-party services that set their own cookies:
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics sets the _ga, _gid, and _gat cookies to collect information about your visit, including pages viewed, time spent on each page, and how you arrived at the site. This information is processed in aggregate and does not personally identify you. For more information, see Google's Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Google Fonts
We use Google Fonts to display typography on this website. When you visit a page, your browser may connect to Google's servers to download font files. Google may log your IP address and browser information. For more details, see Google Fonts Privacy FAQ.
6. Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not wish to be tracked. There is currently no universal standard for how websites should respond to DNT signals. At this time, our website does not respond to DNT signals. However, you can manage your cookie preferences through our cookie consent banner and your browser settings as described above.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we use cookies.
8. Related Policies
For further information about how we handle your data and the terms governing your use of this website, please refer to our related policies:
- Privacy Policy — How we collect, use, and protect your personal information
- Terms & Conditions — The rules governing use of this website and participation in the draw
9. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
- Email: [email protected]
- Organisation: Helderberg Hospice
- Location: Helderberg, Western Cape, South Africa